Reception Intern

Location: Trevarefabrikken, Henningsvær, Norway
Type: Full-Time Internship (100%)
Start: February/March 2026 or earlier (we are flexible)
Duration: 5–6 months (one semester)

About Trevarefabrikken

Trevarefabrikken is a vibrant cultural space in Henningsvær, Lofoten - a place where people gather to enjoy food, music, nature, community, and culture under one roof. Set in a renovated carpentry and cod liver oil factory, we’ve created a home for a hotel, café, restaurant, bar, yoga studio, sauna, and a lively event space.

The Role: Reception Intern

We’re looking for a full-time intern to join our reception team for one semester (5–6 months) and gain hands-on experience in a creative hospitality environment. As a Reception Intern, you’ll help ensure a smooth, welcoming experience for our guests – from check-in to check-out, while also supporting the wider Trevare team across events, communication, and coordination.

You’ll work closely with the Head of Reception, Hotel Manager, and other teams, gaining real-world insight into hospitality operations, booking systems, event support, and guest-facing service in a space where no two days are the same.

What You’ll Learn & Do

Guest Experience & Front Desk

• Welcome and check in guests, and help them feel at home at Trevare

• Answer guest questions and share info about our offerings (sauna, yoga, concerts, club nights, karaoke, etc.)

• Help manage bookings via our systems, website, and third-party platforms (e.g. Booking.com)

• Communicate with guests before, during, and after their stay

• Coordinate with housekeeping and breakfast teams to ensure smooth transitions

• Keep reception and guest-facing spaces tidy & welcoming
  

Admin, Events & Culture Support

• 
  Learn how to use booking and task management systems (PMS, Notion, Asana..)

• Help updating the website, booking availability, guest messaging, pricing and more

• Assist with guest feedback collection and internal routines

• Sell tickets and handle basic logistics for cultural events, concerts, and gatherings

• Support the culture team in preparing for events and sharing information with guests

• Contribute ideas and energy to a space where culture, hospitality, and community meet

Who You Are

• A student or recent graduate in hospitality, tourism, business, culture management, or a related field

• Motivated, curious, and eager to learn by doing

• Enjoys working with people and brings a friendly, solution-oriented approach

• Comfortable using digital tools and open to learning new systems

• Reliable, and flexible - even when things get busy or plans change

• Speaks fluent English (Norwegian is a bonus)

• Excited about hospitality that connects people to place, culture, and community
  

What we offer

• A full-time internship in one of Norway’s most unique hospitality and cultural venues

• Free accommodation in our shared staff house in Henningsvær

• Real-world experience in hotel administration

• A collaborative, warm team culture where you’ll be supported and challenged

• The chance to grow your skills and confidence in a supportive, creative environment
  

• Staff perks & discounts at the factory

For questions regarding this role, please contact our hotel manager Kasper at kasper@trevarefabrikken.no